Call centers find themselves stuck in a whirlpool of call recordings containing personally identifiable information (PII) and are increasingly met with stringent compliances that bind them to protect customers’ privacy.
VIDIZMO Redactor helps call centers ensure privacy and comply with various data privacy regulations, such as PCI-DSS, CCPA, GDPR, TCPA, FDCPA, and more, to ensure they do not end up paying hefty fines to the regulators.
Automatically redact personally identifiable information (PII) of consumers from call recordings.
Growing volume of customer interactions? Scale the redaction software to accommodate increasing data processing demands.
Comply with PCI-DSS, GDPR, CCPA, TCPA, and FDCPA by redacting sensitive information from multimedia content.
Streamline employee training by redacting sensitive data from calls beforehand.
Navigate a challenging, fast-paced environment by quickly redacting sensitive information from a large volumes of customer audio.
Ensure appropriate customer data handling on a highly secure redaction software.
Automatically redact sensitive information from customer call recordings with AI.
Save time by redacting large volumes of customer call recordings with bulk redaction.
Protect the PII of customers in audio recordings by redacting names, locations, SSNs, credit card numbers, and more.
Create your own redaction rules for redacting PII and other information from audio, videos, images and documents.
Prevent disgruntled employees and hackers from spilling information from customer calls.
Keep a check on which employees accessed the customer call recordings.
Ensure maximum privacy of customer information by defining information access levels.
Quickly search for the specific call recording by speakers, tags, metadata, and more.
Transcribe customer call recordings and translate them into 50+ languages for highly effective employee training.
Redact sensitive information from scanned customer service forms and documents.
Automate secure redaction workflows and focus on your core job – interacting with customers.
Redact profane language and banned words from call recordings and documents.
Automatically detect and redact faces, persons, license plates, guns, and other sensitive information in videos.
Auto redact PII, including faces, persons, license plates, weapons, and much more in images.
Smartly redact sensitive information from videos, images, audio recordings, and documents with our AI-powered redaction software to keep your data secure, compliant, and your peace of mind intact.
Cancel anytime. No credit card required
© 2024 VIDIZMO Redactor. All rights reserved. VIDIZMO Redactor® is a registered trademark of VIDIZMO LLC.