Use cases / HIPAA redaction
Redact PHI for HIPAA Compliance Across Documents, Video, and Audio
Detect and remove the 18 HIPAA identifiers from patient records, telehealth recordings, and billing calls. VIDIZMO Redactor gives covered entities and business associates a HIPAA-supported platform with Safe Harbor de-identification, a signed Business Associate Agreement, and a tamper-proof audit trail in one workflow.
PHI Breaches Start With Routine Disclosures
Every records release, recorded session, billing call, and business associate handoff carries PHI that becomes a reportable breach if it is not removed first. Manual page-by-page review cannot keep pace at that volume, and HIPAA penalties for failures reach into the millions.
Built Around the HIPAA Rules You Answer To
HIPAA Privacy Rule
The Privacy Rule limits use and disclosure of PHI to the minimum necessary. Redactor enforces that limit by removing PHI from records, recordings, and documents before they are shared.HIPAA Security Rule
The Security Rule requires technical safeguards for electronic PHI: access, audit, and integrity controls plus encryption. Redactor provides RBAC, SSO, MFA, AES-256 encryption at rest, and tamper-proof audit logging.Safe Harbor De-identification
Safe Harbor requires removing all 18 specified identifiers under 45 CFR 164.514(b)(2). Redactor detects and redacts every one of them across documents, scanned files, video, and audio.Breach Notification Rule + HITECH
Unredacted PHI in a disclosed record is a reportable breach, and HITECH extends that liability to business associates. Redactor logs every workflow with reviewer, timestamp, and confidence score for breach defensibility.Business Associate Agreement
A signed BAA is required before any vendor processes PHI on your behalf. VIDIZMO signs one so covered entities and business associates deploy without renegotiating their contract chain.State Health Privacy Overlays
State laws such as California CMIA and Texas medical privacy add requirements beyond federal HIPAA. Redactor handles them with custom PII patterns that configure state-specific identifiers without code changes.The 18 HIPAA Identifiers Redactor Detects
Redactor detects and redacts all 18 Safe Harbor identifiers across documents, scanned records, video, and audio. They fall into six groups:
Identity and Dates
Names, plus dates tied to an individual: date of birth, admission, discharge, and death, except the year.Location
Geographic data smaller than a state, including ZIP+4, street, and county.Contact and Online
Phone numbers, fax numbers, email addresses, URLs, and IP addresses.Government and Financial IDs
Social Security numbers, account numbers, and certificate or license numbers.Health and Device IDs
Medical record numbers, health plan beneficiary numbers, and device identifiers.Physical and Biometric
Vehicle identifiers, biometric identifiers, full-face photos, and any other unique identifying code.Everything You Need to Redact PHI
Every Media Type Covered
Redactor finds over 40 types of personal and health data across documents, scanned records, video, and audio in one platform. Patient names, record numbers, dates of birth, and all 18 HIPAA identifiers are covered automatically.
Scanned and Handwritten Records
Faxed referrals, handwritten notes, scanned consent forms, and scanned PDFs are read automatically, so PHI in paper records is caught too. Older paper files are protected alongside your digital documents.
Telehealth Video and Audio
Patient faces are redacted from telehealth recordings, and spoken PHI in the audio is detected and muted or bleeped. Speech is recognized in 82 languages, so non-English sessions are covered too.
High-Volume Bulk Processing
Process large batches at once, from records requests and audit responses to files prepared for legal cases. Set your rules once and apply them to the whole set, on a platform tested with over 1.1 million recordings.
Tamper-Proof Audit Trail
Every redaction is logged with the type of PHI, who reviewed it, and when. Logs are stored so they cannot be altered and can be exported for regulator audits, breach reviews, and internal checks.
Where PHI Appears in Healthcare Workflows
Records Release and Access Requests
Patients, attorneys, insurers, and government agencies request copies of medical records. Each disclosure requires removal of third-party PHI before release.
Telehealth and Session Recordings
Video sessions capture patient faces, spoken names, diagnoses, medications, and insurance details on both tracks. Recordings retained for training, dispute resolution, or QA must be de-identified before reuse.
Billing and Payer Call Recordings
Recorded calls between patients and billing or insurance teams contain insurance IDs, payment data, diagnoses, and prescription details. PCI and PHI overlap in the same recording.
Business Associate Handoffs
Records shared with billing companies, IT vendors, BPO contact centers, attorneys, and expert witnesses must be redacted per the minimum-necessary standard before transfer.
Public Health Reporting and Research
Disease surveillance, registry submissions, and IRB-approved research require de-identified datasets under Safe Harbor or Expert Determination.
Testimonials and Marketing Content
Patient-facing video content for marketing, education, and social media requires consent and PHI removal for any third parties captured in the recording.
HIPAA Redaction in Four Steps with Redactor
Step 1
Upload Add patient records, telehealth recordings, or billing audio one at a time or in large batches. Connect your existing records or recording systems, or upload directly, with 300+ file formats accepted.
Step 2
Redact Redactor automatically finds and removes PHI across documents, scanned and handwritten records, audio, and video, including patient faces and spoken details.
Step 3
Review Check the redactions across every file and confirm all 18 identifiers are covered. Mark anything that should stay visible, then approve the file for release.
Step 4
Export Download the redacted file with a complete audit report showing what was removed, who reviewed it, and when. The file is ready to share with patients, business associates, or regulators.
Deploy Where Your PHI Stays Compliant
On-Premises
Redactor runs entirely inside your own network, so patient data never leaves your infrastructure. An air-gapped option is available for the strictest hospital security requirements.Private Cloud
Redactor runs as a dedicated instance in your own cloud tenant. It fits within your existing BAA, data governance policies, and security requirements.SaaS
Get started fastest on VIDIZMO's HIPAA-supported cloud, with no infrastructure to set up. It suits organizations whose compliance policies already allow cloud services.Hybrid
Keep your most sensitive records on-premises while processing redacted data in the cloud. One audit trail covers both environments, so nothing falls through the gaps.FAQ
HIPAA redaction questions, answered
What is HIPAA redaction?
HIPAA redaction is the permanent removal of protected health information (PHI) from records, recordings, and documents before they are shared. It takes out the 18 identifiers HIPAA defines, such as names, dates, and medical record numbers, so disclosed data cannot be traced back to a patient.
What are the 18 HIPAA identifiers?
The 18 HIPAA identifiers must be removed for Safe Harbor de-identification: names, geographic data smaller than a state, dates tied to an individual, phone numbers, fax numbers, email addresses, Social Security numbers, medical record numbers, health plan beneficiary numbers, account numbers, certificate or license numbers, vehicle identifiers, device identifiers, URLs, IP addresses, biometric identifiers, full-face photos, and any other unique identifying code.
Does HIPAA require redaction?
HIPAA does not name redaction itself, but it requires covered entities to disclose only the minimum necessary PHI and to de-identify data before many uses. Redaction is the standard way to meet both rules when records, recordings, or documents are shared outside their original purpose.
Can Redactor redact PHI from video and audio?
Yes. Redactor removes PHI from video and audio, not just documents. It redacts patient faces in video and detects spoken PHI in audio, then mutes or bleeps it, with speech recognized in 82 languages across telehealth and billing recordings.
Can Redactor redact scanned and handwritten records?
Yes. Redactor reads scanned documents, faxes, and handwritten clinical notes automatically and removes the PHI from them, alongside your digital files. Older paper records and image-based PDFs are protected without manual retyping or page-by-page review.
Does VIDIZMO sign a Business Associate Agreement?
Yes. VIDIZMO signs a Business Associate Agreement (BAA) with covered entities and business associates before any PHI is processed through Redactor. The BAA sets out the required safeguards, breach notification duties, and permitted uses of PHI in line with HIPAA.
Is VIDIZMO Redactor HIPAA compliant?
HIPAA does not certify software, so no tool is officially "HIPAA certified." VIDIZMO Redactor is HIPAA-supported: it provides the safeguards the HIPAA Security Rule requires, including access controls, encryption, and audit logging, and VIDIZMO signs a BAA, so you can use it to meet your HIPAA obligations.
Does VIDIZMO use my data to train AI or share it?
No. VIDIZMO never uses customer data to train AI models and never shares it with third parties. Records, recordings, and documents processed through Redactor are used only to perform the redaction you request and stay under your organization's control.
Keep Every PHI Disclosure HIPAA-Compliant with Automated Redaction
Every record release, telehealth recording, and business associate handoff is a HIPAA decision. See how VIDIZMO Redactor handles PHI redaction at the scale your organization actually operates at.