Blogs / Redaction

Redaction

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An officer reviewing several CCTV camera feeds on monitors

Video Redaction Best Practices: Motion, Frame Rates, Tracking and Failing Safe

I led our video redaction project for a county public safety agency where two people handled every disclosure, and video was taking them an average ...

A body-worn camera clipped to a police vest

Redacting Dash Cam, Body Cam and Drone Footage From a Moving Camera

A fleet claims manager preparing crash footage for an insurer and defense counsel is doing a different job from a records clerk redacting a fixed ...

A traffic camera mounted above a busy street at night

Why Frame-Rate Headers Lie: Redacting Variable Frame Rate Video

A video file keeps time frame by frame, and the frames-per-second figure a player displays is a summary of that timing, stored apart from the frames ...

An operator facing a wall of camera feeds covering a city

Redacting 360-Degree Video and Images: Distortion, Seams and Playback

Open a 360-degree photo in an ordinary image viewer and it looks like a warped panorama, with the ceiling smeared along the top edge and the floor ...

Two colleagues with laptops exchanging documents through a secure system

Microsoft 365 Email Redaction Straight From the Outlook Mailbox

The request usually reaches a Microsoft 365 administrator as a short ticket asking for a redaction tool to be connected to the mailboxes of the ...

An illustration of a document with a checklist and a padlock

How to Redact a Word Document or Spreadsheet: What You Gain and Lose by Converting to PDF

The instruction to "just black it out in Word" usually arrives with a deadline attached, from someone who has a records request or a production going ...

A laptop showing a grid of scanned document pages

How to Redact a Scanned PDF: Removing the Pixels Instead of Covering Them

Extract the page images from a scanned PDF that someone redacted by drawing black boxes, and the names under the boxes come back while the page on ...

A laptop showing a PDF page with black redaction bars over text

How to Properly Redact a PDF: What Black Boxes Miss and How to Remove Content for Real

Our first redaction customer at VIDIZMO was a county, in 2022, and most of what it needed redacted was video and audio. That project taught my team ...

A reviewer with headphones looking at two audio tracks of a call recording

Redacting Stereo Call Recordings: Two Channels, One Clean Result

A QA analyst who puts on headphones to check a redacted call can hear the customer's card number silenced on one side and the agent reading it back, ...

A call center agent with a headset and an audio redaction timeline on screen

Bulk Call Recording Redaction: Planning for Thousands of Calls a Day

Four questions decide whether a bulk call recording redaction plan survives its first busy week. They ask how many hours of audio the pipeline must ...

A reviewer at a laptop with an audio file open on screen

Audio Redaction and Chain of Custody: Changing Only the Bytes That Carry the PII

When a redacted call recording is challenged, whoever defends it is usually asked to show two things at once. The sensitive words must be gone, and ...

An engineer at a monitor showing a processing workflow, with server racks behind

Amazon Connect Call Recordings in S3: Ingesting Audio and Metadata Together

Amazon Connect does not write a call to S3 in one piece, which is the first thing anyone connecting a recording bucket to a redaction pipeline ...

A wall screen showing many video clips of crowds and traffic

Tracking Through Occlusion, Crowds and Scene Cuts in Video Redaction

Every tracked mask in a redacted video rests on a promise that the person under it on the ten-thousandth frame is the same person who was under it on ...

An analyst reviewing video footage on a monitor with a redaction panel open

Blur vs Pixelate vs Solid Fill, and Why Redacted Video Must Fail Safe

Choosing between blur and pixelation looks like a question of house style until someone asks whether the face under the mask could be recovered, and ...

A professional reading through messages and papers at a desk

PII in Emails: Bodies, Signatures and Quoted Replies

Ask where the personal information in an email sits and most people point to the body, where someone typed an account number, a diagnosis or a home ...

A professional with a laptop beside an approval history panel

Human-in-the-Loop Approval Before Anything Leaves the Mailbox

Once software reads a mailbox on an organization's behalf, it is a short step to software that also moves, labels, deletes, replies, forwards and ...

A laptop with floating icons for documents, images and video

How to Redact Email Attachments: Documents, Images, Audio, Video

The body of an email is often the least sensitive part of the message it belongs to. A two-line cover note can carry a scanned letter, a spreadsheet ...

A professional at a laptop with a redacted message open on screen

Email Redaction Across a Mailbox: Bodies, Threads and Attachments

A public body asked my team for email redaction because its officers were answering Freedom of Information Act (FOIA) and public records requests by ...